ABOUT ME
I work strategically while staying close to the detail and the practical work needed to make things happen.
I’m Carlos Brinez, founder of Praxis Change Solutions. I’ve spent the past decade working in change and transformation, following an earlier career in engineering and operations.
My engineering background shaped the way I work. It taught me to be analytical and meticulous, to understand a problem before trying to solve it, and to pay attention to the details that can make the difference between something working on paper and working in practice.
I created Praxis to make senior change expertise easier to access. Rather than committing to a large consulting engagement, organisations can bring me in where they need experienced support most to solve a specific problem, deliver a critical priority or work alongside their team through a period of change.
MY EXPERIENCE
Over the past decade, I’ve worked on change and transformation across higher education, financial services, healthcare, technology and infrastructure. The work has varied, but my role has consistently been to understand what a change means for the organisation and its people, and then help make it happen.
Regulatory & policy change
I’ve worked on regulatory and policy changes in both higher education and financial services.
At the University of Sydney, my work has included changes relating to student support, academic requirements and AI in teaching and assessment. At Commonwealth Bank, I worked on regulatory changes covering financial crime, product governance, customer conduct and payments.
My role has been to work through what these changes mean in practice: who is affected, what needs to be done differently, how people need to be prepared and how the organisation can show that the requirements are being followed.
Technology & AI adoption
I’ve supported organisations introducing new technology, ranging from large enterprise systems and digital services to generative AI.
My recent work at the University of Sydney includes the adoption of an education-focused AI platform, changes to teaching and assessment in response to AI, the Student Portal and MySydney Uni App, and digital appointment booking. Earlier in my career, I worked on enterprise technology changes including Macquarie Bank’s Oracle Fusion implementation and an HR system implementation at St Vincent’s Health.
My role is to understand how new technology will affect people and the way they work, then put the right support in place to help them adopt it with minimal disruption to their day-to-day work.
Technology & AI adoption
I’ve worked on changes designed to improve how customers and students interact with organisations and access their services.
At Commonwealth Bank, this included simplifying merchant pricing, improving customer communications and supporting customers through changes to products and services. At the University of Sydney, I led change for the Student Portal and MySydney Uni App and developed an end-to-end student journey map to understand how students find and use information, helping identify improvements to how website content is managed and published.
My role has been to understand the experience from the customer’s perspective, identify where it could be improved and work with the teams involved to make the changes to services, processes and ways of working needed to improve it.
ORGANISATIONS I’VE WORKED WITH
Organisations I have worked with during my professional career
